Privacy Policy – Cardinal Aéro Inc.

Last updated: April 21, 2025

At Cardinal Aéro Inc., protecting your personal information is a top priority. We are committed to ensuring its confidentiality, security, and responsible use, in accordance with Québec’s Act respecting the protection of personal information in the private sector (Law 25).

1. Personal Information We Collect

We only collect personal information that is necessary for specific and legitimate purposes, such as:

  • When you sign up for a service or our newsletter
  • When you make a purchase or reservation
  • When you contact our customer service team
  • Through our analytics tools or web forms

Collected information may include:

  • First and last name
  • Email address
  • Phone number
  • Payment details
  • Any other data that can identify you

2. How We Use Your Information

Your personal information is used solely to:

  • Provide and enhance our services
  • Respond to your inquiries and manage customer relationships
  • Process your orders or reservations
  • Comply with our legal and regulatory obligations

We will never use your information for other purposes without your explicit consent.

3. Consent

We always obtain your consent before collecting or using your personal information, except where the law permits otherwise. You may withdraw your consent at any time by contacting us.

4. Sharing of Information

We share your personal information with third parties only:

  • With your consent
  • As required by law

Our service providers and partners are contractually obligated to keep your data confidential and secure.

5. Security and Retention

We implement reasonable technical and organizational measures to protect your data from unauthorized access, theft, or loss.‍


Retention period: We retain personal information only as long as necessary to fulfill the purposes for which it was collected, after which it is securely destroyed or anonymized.

6. Access and Correction

Under Québec’s Law 25, you have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data

To exercise these rights, please contact our Privacy Officer.

7. Privacy Officer

Name: Nathalie Tousignant
Email: ntousignant@cardinalaero.com

8. Questions or Complaints

If you have questions or wish to file a complaint regarding our handling of personal information, please contact us at the above address. You may also contact the Commission d’accès à l’information du Québec if you are not satisfied with our response.

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